regret

5 Signs of a Bad Listener

There are so many incredibly simple things in life that we unnecessarily complicate; listening is one of them. More specifically, there are 5 ways that listeners unintentionally taint conversations that have the potential to be so connective.If ...

6 Steps to an Effective Apology / Part 2

If you've figured out what you're actually sorry for, you're ready for step two of a meaningful apology: 2. Explain your state of mind. An apology is as much an explanation as it is an expression of regret.  If you're sorry for your behavior and the ...