is a process not an event

How To Change Naturally

If you're not ready to make that change you've been wanting to make, you don't have to.  When you're ready-enough, you'll do it.  Here's why - Sustainable change (i.e. change that actually lasts) always happens on an emotional level before it ...

6 Steps to An Effective Apology - Part 4

Well, this is taking longer than you thought it would.  What happened to a heartfelt, "I'm sorry." (?) Small offenses are salved by a heartfelt I'm sorry, and since I'm guessing you tried that and it didn't work, this might be a bigger offense than ...

6 Steps to an Effective Apology - Part 1

“How many times do I have to say I’m sorry for them to believe me?!”  I hear that phrase a lot in my practice, and I know it’s a frustrating place to be.  You did something hurtful, you’re truly sorry, you said you were sorry and you wholeheartedly ...