forgiveness

6 Steps to an Effective Apology - Part 1

“How many times do I have to say I’m sorry for them to believe me?!”  I hear that phrase a lot in my practice, and I know it’s a frustrating place to be.  You did something hurtful, you’re truly sorry, you said you were sorry and you wholeheartedly ...

6 Steps to an Effective Apology / Part 2

If you've figured out what you're actually sorry for, you're ready for step two of a meaningful apology: 2. Explain your state of mind. An apology is as much an explanation as it is an expression of regret.  If you're sorry for your behavior and the ...