communication /

5 Signs of a Bad Listener

bad_listener

There are so many incredibly simple things in life that we unnecessarily complicate; listening is one of them. More specifically, there are 5 ways that listeners unintentionally taint conversations that have the potential to be so connective. If someone you’re talking to does any of these listening no-no’s, you know it’s more than just annoying.

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9 Lessons On Connection I’ve Learned from Being a Therapist

Birds_Flocking

In no particular order, these 9 lessons continue to pop up in my work as a therapist.  No matter who the person is, no matter what the situation is, there are some things that remain true no matter what: 1.  People will rarely tell others that they’re scared at first, they express their fears in

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communication /

The 6 Family Roles In Addiction

faded_people

When addiction happens, it happens to the whole family.  When we hear the word, “addict,” we basically think of a ‘junkie.’  But addiction comes in a myriad of forms.  Whether the addiction is to food, alcohol, heroine, marijuana, chaos (etc.), whether the addiction is loud or quiet, whether the addiction is visible to the public

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HOTLINE BLING

hotline bling

Get support when you need to talk

I know what you’re thinking, and the answer is no.  But I’ll get to that in a second, first I want to tell you a little story. Once upon a time in a far away land called the early 90’s, there was no internet and no Netflix, and when people felt like expletive they actually

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communication /

Pretty Much the Number One Communication Tool of All Time

starbucks acts of service love

Understanding the 5 Love Languages

I wish he would just bring me flowers once in a while. –Does he know how much you would like that, or what your favorite kind of flowers are? No, but it should be obvious–who doesn’t want flowers?  And anyway, I don’t want to tell him to do it, that ruins it!

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communication /

Game-changer Alert: Switch These 2 Words During Your Next Tough Conversation

COMMUNICATION 3

As Donn King says, people are not logical, they’re psycho-logical.  When it comes to effectively communicating, there’s a certain three letter word that causes a whole lot of trouble.  This word, especially when used during an argument or important conversation with a loved one, is surprisingly powerful.  It’s like a little tiny needle that can

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communication /

6 Steps To An Effective Apology / Final Part

regret

The one thing to never, ever do while apologizing

You already know that while apologizing, it’s a good call to do this, this, this, even this.  But the last step of an apology is really key in cementing all your thoughtful work in repairing the trust that was either scratched, dented or totaled.  Step 6: Allow the other person to remain upset after hearing the

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6 Steps to An Effective Apology – Part 4

regret

Well, this is taking longer than you thought it would.  What happened to a heartfelt, “I’m sorry.” (?) Small offenses are salved by a heartfelt I’m sorry, and since I’m guessing you tried that and it didn’t work, this might be a bigger offense than you thought. It might seem tedious to make sure you

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6 Steps to An Effective Apology – Part 3

regret

So, you’ve taken care of the first step of apologizing and you definitely have a handle on the second.  Without further adieu, here ‘s step 3 (which might just be the most important step): 3.  Identify the main hurt in the other person. Being “hurt” can mean a lot of different things. Knowing someone is hurt

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communication /

6 Steps to an Effective Apology – Part 1

regret

“How many times do I have to say I’m sorry for them to believe me?!”  I hear that phrase a lot in my practice, and I know it’s a frustrating place to be.  You did something hurtful, you’re truly sorry, you said you were sorry and you wholeheartedly meant it.  You cried.  You bought gifts.

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